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Flybe still not stating which Norwich routes may be scrapped

PUBLISHED: 11:45 04 April 2019 | UPDATED: 13:35 04 April 2019

Flybe still cannot confirm which Norwich flights are affected by the recent decision to scrap its jet planes. Pic: Archant.

Flybe still cannot confirm which Norwich flights are affected by the recent decision to scrap its jet planes. Pic: Archant.

Budget airline Flybe is remaining tight-lipped over whether it is pulling the plug on three winter routes from Norwich including Exeter, Malaga and Alicante.

Three ‘‘winter’ flights to and from Norwich Airport are believed to be affected but today a spokesperson from Flybe stated they still could not confirm which ones. The Aberdeen route is not at risk because it is operated by a franchise partner, Eastern Airways.

Flybe are scrapping the routes it operates currently with jet planes – and flights to and from Norwich and Exeter, Alicante and Malaga currently use these planes.

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In response to requests for clarification from this newspaper, Flybe issued this statement: ”Flybe can confirm that its three 2019 summer routes from Norwich to Alicante, Exeter, and Malaga are all operated by Embraer 195 jet aircraft.”

Today Norwich Airport reassured passengers flying to those destinations in the ‘summer’ schedule, so before Saturday October 26, that they were not affected.

It issued a statement saying: “We understand Flybe is in the process of consulting with a number of its employees, including its crew at multiple bases across its network, which include Exeter and Norwich. Flybe’s plan to restructure and reduce its jet operations across many bases is part of the company’s long-standing objective to ensure the business has a long term and successful future.

“We are working closely with Flybe to ascertain its plans moving forward and the role it will continue to have in connecting Exeter and Norwich with key routes in the UK and Europe. The winter programme will be launched shortly, but in the meantime, we would reassure passengers that the summer schedule is underway and operating as normal. If passengers have any queries, they should contact Flybe in the first instance.”

Yesterday Flybe also cancelled many UK routes because of ‘unrelated’ problems but Norwich passengers were unaffected.

Flybe, in a statement issued yesterday, said: “Flybe would again like to sincerely apologise to its customers and partners for the disruption experienced due to the cancellations made across its network. We have now put in place a number of contingency plans to minimise future disruptions and to manage any repeat of the level of cancellations made.

“The future situation remains under review and we will be doing everything possible to avoid any further undue inconvenience to passengers.

Customers are advised to monitor flybe.com and our social sites for up to date information.

“Due to the high volume of calls being made to our customer call centre, we would ask customers for their patience and to do any necessary re-bookings online if at all possible.”

If you have been affected by Flybe’s announcement please tweet @edpbusiness

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