A great-grandmother from Wymondham has been recognised for spending 20 years volunteering to support vulnerable children.

Edna Andrews, 87, started helping out at The Children's Society shop in Wymondham in 1995 and last month won the National Volunteering Award.

Since then, she has turned her hand to whatever is needed at the Market Street shop and four years ago, at the age of 83, became acting volunteer manager.

She trains new volunteers in all areas of retail, from how to use the till to important aspects of fundraising.

Mrs Andrews said: 'I'm really very touched to win the award. I started volunteering at the shop to be able to help vulnerable children and that is what keeps me going now, knowing the difference The Children's Society is making to the children who need it most – and I really enjoy doing it.'

Mrs Andrews, who was nominated by shop manager Paula Greatbanks, is also often out and about collecting money raised for the charity by children in local schools.

During a ceremony at the end of last month, Matthew Reed, chief executive of the charity, presented her with the award, which is the first of its kind.

He said: 'It's been an honour to meet Edna today and hear about her experience volunteering with us over almost two decades.

'She has made an exceptional contribution to our work. We are incredibly grateful to her and are delighted to be able to recognise and celebrate her service through our National Volunteering Award.'

The shop is appealing for donations. For information, contact 01953 603469 or visit the shop at 30 Market Street.

Do you know of someone in Wymondham who goes above and beyond for others? Email lauren.cope@archant.co.uk