Meet the after sales team at Cooper BMW Norwich

Service with a smile: Left to right, parts advisor Paul Bullock, technician Daniel Phelps, bodyshop

Service with a smile: Left to right, parts advisor Paul Bullock, technician Daniel Phelps, bodyshop manager Peter Rushbrooke, service advisor Jonathan Robinson, after sales manager Kevin Appleton, technician Jim Lewis and apprentice technician James Bessey. - Credit: Andy russell

Paul Bullock, parts advisor.

Years at Cooper BMW: 16.

Years in motor industry: 23.

Dream customer: Ayrton Senna.

Dream car: Lancia Stratos.


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What is best about working at Cooper BMW Norwich? Great colleagues to work with in a great facility.

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Daniel Phelps, technician.

Time at Cooper BMW: Six months.

Years in motor industry: 22 (11 with BMW).

Dream customer: Ayrton Senna.

Dream car: BMW E30 M3 Johnny Cecotto version.

What is best about working at Cooper BMW Norwich? The opportunities to progress and the friendly staff.

Peter Rushbrooke, bodyshop manager.

Years at Cooper BMW: 15.

Years in motor industry: 44 (34 with BMW).

Dream customer: Nelson Mandela.

Dream car: Jaguar E-Type.

What is best about working at Cooper BMW Norwich? The brand and the people.

Jonathan Robinson, service advisor.

Years at Cooper BMW: Seven.

Years in motor industry: 27 (previously with Lind and Averills).

Dream customer: Robbie Williams.

Dream car: Range Rover Sport.

What is best about working at Cooper BMW Norwich? Working as part of a team and everybody trying to get 100% customer satisfaction.

Kevin Appleton, after sales manager.

Years at Cooper BMW: Three.

Years in motor industry: 25.

Dream customer: Bill Shankly.

Dream car: Porsche 911 GT3.

What is best about working at Cooper BMW Norwich? The great team atmosphere.

Jim Lewis, technician.

Years at Cooper BMW: 28.

Years in motor industry: 42 (34 with BMW).

Dream car: Aston Martin DBS and Jaguar E-Type.

What is best about working at Cooper BMW Norwich? Working with a good team of people.

James Bessey, apprentice technician.

Time at Cooper BMW: Five months.

Time in motor industry: Five months.

Dream customer: Tiger Woods.

Dream car: BMW E60 M5.

What is best about working at Cooper BMW Norwich? Being part of the workshop team, the job satisfaction of fixing a car, the kind and helpful staff and new models and technology – the i range is really exciting.

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