'All power' restored to homes after residents left without electricity for nearly 18 hours
PUBLISHED: 12:53 13 February 2018 | UPDATED: 12:58 13 February 2018
Power has been restored to thousands of homes after residents continued to experience problems nearly 18 hours after losing electricity.
It comes after yesterday’s power cut in the Toftwood area, near Dereham, which left more than 4,000 properties without power.
Customers began reporting a loss of power shortly before 5.30pm on Monday, and it initially took UK Power Networks five hours to restore service to those affected.
More than 200 people called the company to report the power outage, and engineers attended the area.
The fault was found in a high voltage overhead electricity line, which caused a power cut across four postcodes including Dereham, Toftwood and Shipdham.
Some customers had their power restored remotely from the control room, but others only came back online after power was diverted around the fault.
Some homes were still without power today though, including residents in the Rash’s Green area, with reports of “flickering” lights as far away as Cawston, near Reepham.
UK Power Networks apologised for the disruption caused and said full coverage had now been restored.
A spokesperson said: “Engineers last night restored power to several thousand customers in the East Dereham area of Norfolk.
“When some customers in the same area lost power this morning our engineers worked quickly and safely to identify and fix a fault on a piece of overhead equipment, and restored all power by 11.18am.”
- Are you still experiencing problems? Contact reporter Donna-Lousie Bishop via the email address at the top of this article.