Terminally ill man left without phone line for weeks after car crash in Old Buckenham

The damaged BT box in Old Buckenham after a crash which has left homes in the village without phones

The damaged BT box in Old Buckenham after a crash which has left homes in the village without phones and internet. - Credit: Eastern Daily Press © 2016

A terminally ill man has been left without a phone line after a car crashed into an exchange box in Old Buckenham.

The 81-year-old, who has a brain tumour, has been unable to make or receive calls after the crash happened in the Breckland village on the night of Thursday, March 3.

The crash left 152 homes without phone lines and the internet, with BT restoring services to all but one of them on Wednesday, March 16.

He lives in an annexe on a family farm and left hospital about two weeks ago and needed the use of a phone to make care arrangements.

It is hoped BT will be able to access the property today to rectify the problem.

A spokesman for BT said: 'There does appear to be a fault still on this line not cleared by the cabinet replacement works. 'An engineer has been in the area but needs access to the property to complete this.

'We will urgently be arranging to try to get access so that this can be carried out and repair completed as quickly as possible.'

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