South Norfolk care home celebrates good inspection report

Staff at Oaklands with manager Pat Collins, left. Picture: Kingsley Healthcare

Staff at Oaklands with manager Pat Collins, left. Picture: Kingsley Healthcare - Credit: Archant

Staff at a Norfolk care home are celebrating a glowing report from the Care Quality Commission.

The inspector gave Oaklands care home in Scole, near Diss, an overall good rating and rated it good in every category.

The report said the residents of the care home 'felt safe living at the home' and 'staff supported them in a way that they preferred'.

It also stated 'staff treated people with dignity and respect'.

Pat Collins, the home's manager, said: 'We are passionate about providing the best person centred care and are delighted this has been recognised in the report.'


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This inspection took place at the care home, which can care for up to 53 people, including those with dementia, in December 2016.

The report notes: 'We saw people were encouraged to be as independent as possible and there was guidance in their care records about ways of encouraging their independence.'

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