Send us your views: First Buses announce a raft of changes to Norwich services

First Buses have released details of a raft of changes to bus services in the Norwich area, following heavy criticism of changes brought in during January.

From Sunday, April 1 the changes below will come into effect due to what First have described as 'following recent passenger feedback and the ongoing review of our Norwich Network'.

Nigel Barrett, regional managing director of First South East & Midlands, said: 'We regularly review passenger numbers and the level of service we provide on all of our routes, especially given the current and worsening economic climate.

'We have also had to consider the changes to supported services by the local authority and the loss of 20pc of the Bus Services Operators Grant and the continuing fuel price increases.

'Wherever possible we have tried to offer alternative routes or times and introduced a Sunday service where we think this is commercially viable but we are aware that these alterations may inconvenience some of our passengers, but I can assure you that the decisions were not taken lightly and followed a full and thorough review of all of the affected services.'

Read below to see if your service has been altered and leave a comment at the bottom of this story with your reaction, or email reporter David Freezer on

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Information, as released by First.

- Service 9/9a has a revised route in Lakenham. The outward route to Lakenham via Long John Hill is unchanged, but return journeys to the city will operate their old route via Barrett Road.

- Service 10B is withdrawn completely after 9pm due to 'council funding cuts'. Some 10B journeys remain in early/mid evening from the city at 6.28pm and 7.28pm to Mulbarton and 8.28pm as far as Tuckswood only. The 6.20pm service from the city to Mulbarton is replaced by 6.28pm 10B service.

- Service 11 late Monday to Saturday evening, after 9pm, and Sunday evening services, after 6pm, on service 11 (Sprowston to N&N Hospital) is reduced to hourly and the last bus leaving Norwich will now be at 10.55pm.

- Service 12/12A/12B Stalham to Norwich via Wroxham, the 6.50pm Norwich to Dussindale will be withdrawn, however this will be replaced with the 6.38pm service 24A to Dussindale via Plumstead Road and Thorpe St Andrew.

The 12B evening service is withdrawn completely due to council funding cuts including 5.57pm and 6.57pm from Stalham to Norwich. However we are introducing a new commercial Sunday service from 9am to 6pm.

- Service 13/13A/13B Monday to Saturday evening and Sunday evening timetables are changing on services 13/13A/13B between Attleborough, Wymondham and Norwich, with some journeys going to Hethersett and Wymondham via A11 (13B) and some going via N&N Hospital (13A).

- Service 14B, all 14B evening services will be withdrawn and replaced by new journeys on 13A and 13B. There will be no change to 14 and 15 daytime services.

- Service 19, the 10.41pm service on route 19 Lodge Farm to Heartsease is withdrawn, as is 11pm Heartsease to Queens Hills. The 10.30pm service leaving Heartsease will operate a complete loop of Costessey as this will be the last bus leaving the city at 10.52pm.

- Services 21/22, the late Monday to Saturday evening, after 9pm, and Sunday evening service, after 7pm, will be reduced to hourly, however the last bus leaving Norwich will still be 11.03pm.

- Service 24/24A, two early morning and one evening journey are to be withdrawn on service 24 on Saturdays, however two new 24A journeys have been introduced; from St Stephens to Dussindale via Thorpe St Andrew at 7.55pm and 10.30pm and a new 24A journey from Dussindale to St Stephens via Thorpe St Andrew at 7.15pm.

- Services 25/35 on Saturdays will operate to the University of East Anglia holiday timetable all year round and there will still be some extra late night Saturday buses during the UEA term – the last journey will be at 3.10am on Service 25 and 3.05am on service 35.

- Service 30 has been extended to start and finish at the Norwich & Norfolk Hospital at Colney Lane – near the Midwifery building. Service 30 operates during University term time only.

- Services 26/27/27A the late Monday to Saturday evening services on services 26/27/27A will be reduced to hourly, with the last bus leaving Norwich at 10.45pm numbered 26B, serving the loop around Hellesdon and then going on to Horsford.

- Service 28/28A the 10.54pm journey on service 28 Thorpe Marriott to Norwich City Centre has been re-timed to leave the city at 11.05pm. The 6.32pm journey to Thorpe Marriott on Sundays has been withdrawn. The 2.21pm 28A service from Mill Corner to Norwich will be withdrawn on schooldays.

- Service 29 Taverham to Norwich city centre will leave Taverham 10 minutes earlier on Mondays to Fridays at 5.41pm, and this journey has been withdrawn on Saturdays.

- Service X1 route X1 from Lowestoft to Peterborough will now serve all stops in Dereham and Toftwood and we have added two additional journeys from Yarmouth to Norwich at 2.57pm and from Norwich to Yarmouth at 3.40pm Monday to Friday.

- Service X3 First are 'regrettably' withdrawing the X3 service from Norwich to Shipdham, as this service is 'no longer commercially viable'.

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