People living on a Norwich street are frustrated by an "ongoing saga" over trees on supermarket land which are causing safety concerns.
Those living on Ashby Street have been calling for the tree-line at the Sainsbury's Brazen Gate store to be cut back, as they say fallen leaves have made the alleyway at the back of their properties extremely slippery.
Norfolk county councillor Emma Corlett has taken up the cause on behalf of residents since July last year.
She said she was told in July that contractors were being instructed to pollard the trees before autumn. But by December, no work had been done.
Ms Corlett said: "It is an ongoing saga. We cannot keep going around in circles with this for another year. If the contractors are not doing what they are supposed to do, then Sainsbury's should stop paying them really."
A couple, aged 68 and 65, who did not wish to be named, said they have both fallen as a result of slipping on the leaves.
Sainsbury's had agreed to meet the Labour councillor to discuss the issue, but a date has yet to be arranged due to a recent change of management at the store.
A spokeswoman for Sainsbury's said: "We would like to reassure residents that we’re aware of concerns regarding the tree-line at our Brazen Gate store and we’re reviewing recommendations.”
Ashby Street resident Rachael Trezise said she contacted contractors Arcus FM in autumn 2019.
She said: "I was told the work would be done by the end of February and I presumed that meant 2020 rather than 2021.
"The alleyway is very slippery and dangerous which we are certainly all concerned about. It continues to be more and more of a problem."
People living there say drug paraphernalia is also left in the alleyway, and that overgrown trees leads to a loss of light in summer.
The alleyway, which is publicly accessible, is used by residents when putting their bins out, and to access garden spaces.
Another anonymous resident, who has lived at Ashby Street for 20 years, said: "When the leaves fall on the ground it becomes treacherous and gets used as a dumping ground."
A spokeswoman for Norfolk Police said: “We are aware of issues in this area and have carried out patrols and worked with local councillors to address some of the problems.
"In the last six months, we’ve received four calls from local residents reporting issues and we would encourage residents with information or concern to contact us."
Residents can contact the police with information via www.norfolk.police.uk, by calling 101 or emailing SNTNorwichSouth@norfolk.pnn.police.uk.
The police spokeswoman added: "We’re happy to talk to local residents who have to opportunity to raise their concerns in our policing priority meeting which is being held today (Tuesday, February 16) online. Anyone wishing to attend should email the team.”
Arcus FM has not responded when contacted for comment.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here