Residential home given high praise

The Laurels care home in Lowestoft has received a strong CQC inspection report. Residents and their

The Laurels care home in Lowestoft has received a strong CQC inspection report. Residents and their parents with staff from the home. Picture: James Bass - Credit: Eastern Daily Press © 2016

A residential home for people with learning difficulties is celebrating after receiving a stamp of approval from inspectors.

Debbie Norman with her son Tony Hurrell. Picture: James Bass

Debbie Norman with her son Tony Hurrell. Picture: James Bass - Credit: Eastern Daily Press © 2016

The Laurels home in Yarmouth Road, Lowestoft - one of 26 Kingsley Healthcare homes in the country - was given an overall rating of 'good' in an inspection carried out by the watchdog the Care Quality Commission (CQC) in October 2015.

Toni Atkinson, 47, manager at the home, said: 'The report really touched me as it showed our hard work had been recognised.'

The home cares for seven residents aged between 18 and 65, with a team of 27 members of staff offering round-the-clock care tailored to meet residents' needs.

Many of the residents have complex support needs such as autism, profound and multiple learning disabilities.

All residents have personalised bedrooms with ensuite and families are consulted to ensure their favourite meals are provided.

A 'snooze room' is also provided enabling residents a place to relax, listen to music or to watch colourful images of the solar system projected on to the wall.

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Further development is planned to enhance the care offered, with a large extension due to commence in April later this year.

This will see the construction of a conservatory dining room and shall be completed in time for the summer.

Richard Moyse, 36, support worker at The Laurels: 'We aim to make this as homely environment as possible.

'Toni is always on the ball - we are over the moon with the report form the CQC.'

Ms Atkinson added: 'Without our team, we are nothing, right down to maintenance and support teams.

'The care we provide is only as good as the team. We are like one family and the relatives' families are wonderfully helpful and supportive as well.'

Do you know of a business or group which has received an award? Tel The Journal by calling 01502 525820 or email lowestoft.journal@archant.co.uk

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