Maids Head Hotel holds onto its top platinum grade at the Loo of the Year awards

Mandy Ames and Erwin Mullari with the Maids Head's Loo of the Year certificates. Picture: MAID'S HEA

Mandy Ames and Erwin Mullari with the Maids Head's Loo of the Year certificates. Picture: MAID'S HEAD. - Credit: Archant

A Norwich hotel is celebrating after it held onto its top platinum grading for its public toilets at the annual Loo of the Year Awards - as well as picking up a special Attendant of the Year award for cleanliness.

The Maids Head received an unannounced visit from a Loo of the Year Awards inspector and was assessed against 100 judging criteria including signage, décor, fixtures and fittings and overall standards of cleanliness and management.

Christine Malcolm, the hotel's general manager, said: 'We are very proud of to have retained our platinum status in the Loo of the Year Awards. This is excellent recognition for our housekeeping team, led by Mandy Ames.

'Erwin Mullari has overall responsibility for keeping the toilets looking at their best, and the Attendant of the Year Award is well deserved for all his hard work.'

During 2015, the hotel invested £140,000 in fully refurbishing all public toilets, including the addition of an accessible toilet near the Wine Press Restaurant and new men's toilets close to the Minstrel Suite, the main function room.


You may also want to watch:


The Loo of the Year Awards have been identifying the best in Britain since 1987, and are recognised as standard setters for all those who provide the facilities for staff, customers and visitors.

For more information about the awards visit www.loo.co.uk.

Most Read

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter