Just the ticket: Norwich City fans invited to have greater say in running of the club

The big screen has been shown to have had a positive influence on matchday experience, with 59 per c

The big screen has been shown to have had a positive influence on matchday experience, with 59 per cent of supporters saying it had improved their experience, quoting replays as the primary reason for this. Picture: @NorwichCityFC on Twitter - Credit: @NorwichCityFC

Norwich City fans are being given the opportunity to have a greater say in the running of the club after a survey of supporters showed that general satisfaction with the Championship side among season ticket holders was down.

A group of around 20 people will be randomly selected from the club's supporter database, as well as representatives from some fan groups, to have their say on a variety of topics, from matchday experience and atmosphere, to ticketing, catering and retail.

Running during January, the survey this year was completed by 3,151 fans. It is part of the club's drive to reach out to fans following complaints many felt dissatisfied and disconnected.

The survey also revealed that 62 per cent of season ticket holders and 41 per cent of casual fans considering themselves to be a 'very strong supporter' of Norwich City; 59 per cent of supporters said the big screen installed at Carrow Road had improved their experience, quoting replays as the primary reason for this; and the Family FanZone was rated 7.5 out of 10 by supporters who attended with children.

However, pre-match and half-time entertainment were rated poorly, scoring 4.9 and 4.8 out of 10 respectively.


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The first of the new fans forum events will take place at Carrow Road on Monday, June 12, at 6.30pm. And fans interested in taking part can apply by emailing fanfocus@canaries.co.uk by Monday, June 5.

A spokesperson for the club said: 'Norwich City Football Club are pleased to confirm some forthcoming events as part of its commitment to a revised and improved fan engagement schedule.

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'The club will also seek to hold at least two meetings per year with representatives of officially-recognised Norwich City supporter groups and will celebrate the good work of these groups from Norfolk, the rest of the UK and abroad at a designated match each season.'

A forum event with leading figures from the Club is also scheduled to take place at Carrow Road on Thursday, July 13 in conjunction with the Norwich City Fans Social Club.

And the club plans to host a Q&A with shareholders at its AGM, as well as to undertake digital question and answer sessions with key club personnel.

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