Top marks for Norfolk hospital’s radiotherapy treatment

Norfolk and Norwich University Hospital at Colney.

Norfolk and Norwich University Hospital at Colney. - Credit: Evening News © 2009

The Norfolk and Norwich University Hospital has received top ratings from cancer patients following a national survey.

Patients were questioned by the National Radiotherapy Implementation Group as part of its radiotherapy patient experience survey to gain a greater understanding of how patients felt about their care. The results show that 73pc of patients rated their care as excellent and 21pc as very good.

The survey covered questions on consent, written information before radiotherapy, website information, getting to the hospital, the patient's radiotherapy treatment, support, daily visits, further visits to the clinic and overall care.

Dr Tom Roques, consultant clinical oncologist and clinical director for oncology and palliative care, said: 'Going through cancer treatment is a very difficult time in a person's life and it's vital that we do everything we can to make their experience that little bit better. These results are excellent for NNUH and they reassure us that we are supporting people in the best possible way during a challenging time in their lives.'

Tim Cooper, associate director for radiotherapy at the National Cancer Action Team, added: 'The team should be proud that their patients value the care they receive and are able to reflect this back to the team in this way. These scores represent both good clinical working, clinical leadership and investment by the trust.

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