QEH is only hospital in Norfolk and Cambridgeshire to make CHKS top 40 list

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust has been named as one of the top 40 hospitals in the country by healthcare service specialist CHKS.

It is the fourth year in row the hospital has been highlighted by the healthcare intelligence and improvement services specialist which announced the winners of its Top Hospitals programme awards at a ceremony in London.

The award is based on the evaluation of 23 key performance indicators covering safety, clinical effectiveness, health outcomes, efficiency, patient experience and quality of care.

QEH deputy chief executive Mark Henry said: 'This is the fourth year in succession we have been named as one of the country's top 40 hospitals. Not only does this make us immensely proud of our achievement but it gives reassurance to our patients that they receive first class treatment while in the care of this trust.'

The King's Lynn hospital is the only one in Norfolk and Cambridgeshire to make the top 40 list this year.

Jason Harries, managing director, CHKS said: 'We are delighted that The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is one of our 40 top hospitals for 2012. These awards recognise outstanding performance in 23 areas which we believe are critical.'

Volunteers at the QEH are also celebrating success having received an award after members of the public voted for them.

The front desk team took a bronze award in the West Norfolk Disability Forum Opportunity Awards which recognise 'outstanding efforts that people in our community make to help ensure that disability is not a barrier.'

The awards are backed by West Norfolk Council and the QEH team's citation said: 'Not everyone who visits the hospital considers others needs - they can be demanding, shout and can be verbally abusive. The volunteers deal with everyone in a quiet, calm and dignified way.'