A Norwich duo are among the ambulance heroes who have been honoured at a special awards ceremony

Philip Sweeney and Lou Milano, both based at the East of England Ambulance Service NHS Trust's emergency control room in Norwich, were presented with chief officer commendations for their work to develop a new tool to ensure patients suffering from the symptoms of meningitis get a quicker response. The pair, whose work has been recognised by the International Academy of Emergency Dispatch, developed a series of new questions for call handlers to ask to pick up potential early symptoms of meningitis.

The Ambulance Excellence Awards took place on November 14 in Hertfordshire and saw ambulance staff, volunteers and members of the public from across the region presented with awards.