Ambulance trust experiences 17pc rise in 999 calls made during Easter
- Credit: Archant © 2013
The region's ambulance trust took around 700 more calls during Easter in Norfolk and Suffolk compared to the same period in 2015, new figures have revealed.
East of England Ambulance Service Trust (EEAST), which is missing emergency response time targets in East Anglia, picked up 3,607 emergency calls in Norfolk and Suffolk, and another 1,692 in Cambridgeshire.
In total more than 12,300 calls were made to EEAST, compared to 10,500 last Easter.
That equates to a rise in demand of 17pc.
Robert Morton, chief executive of EEAST, said: 'I'd like to thank all of my colleagues for their hard work during another busy bank holiday weekend and all the community first responders who dedicated their spare time to help patients during the Easter break.'
You may also want to watch:
Despite the large rise in demand over the period, there was only a 1.2pc increase in the number of incidents EEAST sent a response to compared to Easter 2015.
This was credited with having more clinicians in control-rooms to help with calls.
- 1 'Too close to home': Neighbours' shock as body found at Mousehold Heath
- 2 Which? warning to avoid sun cream brand for children
- 3 Chicken restaurant closes 'due to unforeseen circumstances'
- 4 Lifeboat crew rescues three girls out to sea on lilos
- 5 Poultry company owner says food industry is at 'crisis point'
- 6 What are the top 10 new shops opening in Norwich?
- 7 Noise investigation launched after works leave houses 'tremoring'
- 8 New beauty salon and massage rooms open at country club
- 9 'Like an invasion' - locals speak out over five-day festival
- 10 'Cold and desolate' - Anne Robinson's Countdown jibe at Norfolk
Mr Morton said: 'The measures we have put in place such as having more clinicians in control-rooms, including GPs, means that we can give advice over the phone and ensure that our ambulance crews and clinicians on the road are focused more on seeing patients with life-threatening or serious conditions.'
According to the trust:
- Saturday was the busiest day of the Easter weekend, with more than 3,200 emergency calls handled - 700 more calls than last Easter.
- The trust received 3,097 on Good Friday and 2,956 on Monday.
- Community first responders helped the trust by attending 390 medical emergencies during the long weekend.
- The trust sent a response to 9,188 incidents during the four-day Easter period, compared to 9,076 in Easter 2015.
- The trust responded to almost 1,300 falls.
- Almost 350 choking cases were reported to the trust.
The trust's 'It's your call' campaign helps inform people and educate others on how 999 calls are handled and prioritised so that in the event of a medical problem, they feel better equipped to know what to do.
For more information, visit http://www.eastamb.nhs.uk/News-and-Media/Campaigns/its-your-call.htm