The company contracted to monitor parking at Earlham House Shopping Centre has confirmed its car park has not been sold.
It was hoped controversial parking rules could be relaxed after the Norwich shopping complex was recently purchased from Bellgold Properties Ltd.
At the time it was not known if the car park had been sold to the new owner of the freehold, Castelnau Acquisitions Ltd.
But National Parking Enforcement (NPE), which monitors parking, has now confirmed the car park still belongs to Bellgold.
A spokesman said: 'The car parks still belong to Bellgold Properties and NPE are contracted to manage all areas.'
Business owners last year claimed that parking enforcement at the centre was driving trade away. They said customers were being fined if their tyres touched the white lines in parking spaces or if they stopped briefly to drop off items.
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