Chapelfield rewards star stores at retailer awards

Chrissie Jackson with the winners of the the Men's Retailer of the Year award. At the Chapelfield Re

Chrissie Jackson with the winners of the the Men's Retailer of the Year award. At the Chapelfield Retailer Awards 2017. Photo: Matt Keal Photography - Credit: Matt Keal Photography

The public have spoken and the results are in - intu Chapelfield have announced the winners of their 2017 Retailer Awards.

Chrissie Jackson with the winners of the Health and Beauty Award - Boots. At the Chapelfield Retaile

Chrissie Jackson with the winners of the Health and Beauty Award - Boots. At the Chapelfield Retailer Awards 2017. Photo: Matt Keal Photography - Credit: Matt Keal Photography

Winners were revealed at a ceremony hosted by Radio Norfolk presenter Chrissie Jackson at OPEN on September 13.

The awards aim to reward those shops, cafes and restaurants offering the best customer experience.

Members of the public voted across 11 categories, including Retailer of the Year and Health & Beuaty.

House of Fraser scooped a double win, claiming trophies for Women's Retailer of the Year and Men's Retailer of the Year.

Chrissie Jackson with Sheridan Smith (left) and Teresa Balfour from HM who won store manager of the

Chrissie Jackson with Sheridan Smith (left) and Teresa Balfour from HM who won store manager of the year att the Chapelfield Retailer Awards 2017. Photo: Matt Keal Photography - Credit: Matt Keal

John Higginbottom, general manager at House of Fraser said: 'It feels absolutely amazing to win, I am so proud!'

John, who was named Store Manager of the Year in 2016, handed over his title to this year's winner Teresa Balfour, manager of H&M.

Most Read

Sheridan Smith, marketing manager at intu Chapelfield said: 'We want to thank our customers for voting in this year's awards.

'More than 26,000 votes were cast; deciding which stores deserved recognition for delivering fantastic customer experience.

'Many stores, cafes and restaurants retained their titles proving they consistently delight their customers. Equally, it was great to see some new names on our winners' list.'

She added: 'Congratulations to our winners and finalists, and thank you to Chrissie Jackson, for making it a really exciting night.'

Full list of winners

· Men's retailer of the year - House of Fraser

· Women's retailer of the year - House of Fraser

· Children's retailer of the year - Disney Store

· Footwear retailer of the year - Schuh

· Health & beauty retailer of the year - Boots

· Specialist retailer of the year - Apple

· Café/takeaway of the year - Krispy Kreme

· Restaurant of the year - Wagamama

· Jewellery retailer of the year - Pandora

· Best for world class customer service - Lisa Angel

· Retailer of the year - Lisa Angel

The retailer's retailer, as voted by intu Chapelfield retailers - Pret

Store manager of the year, as voted by the intu Chapelfield management team - Teresa Balfour, H&M

Best team to do business with, as voted by the intu Chapelfield management team - Boux Avenue

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter