Anger as Arsenal suspend disabled Downham Market woman’s season ticket

A disabled football fan has criticised Premiership giants Arsenal after they suspended her special season ticket.

Furious Elvy Fichera-Beer, 54, of Downham Market, spent �550 in the summer for a ticket which also provides a seat at the Emirates Stadium for a carer.

But the lifelong Gunners' supporter has now had her season card withdrawn because she left her carer, her son Stefan Beer, 24, alone at a match as she had to leave to be sick.

The north London club has accused the 54-year-old of breaking club rules but the mum-of-three has vowed to fight for justice.

Last night she said: 'This has left a very bitter taste in my mouth and I'm extremely disillusioned with the club I've supported week in week out for over 40 years.'


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Mrs Fichera-Beer, who cannot walk without crutches, was forced to leave the ground after falling ill during the Gunners' 2-1 Champions League group win over Greek side Olympiakos on September 28.

She suffers from reflex sympathetic dystrophy, which causes her agonising pain in her legs.

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'I also suffer from something called M�ni�re's disease, which makes me suddenly very dizzy and nauseous,' she continued.

'I sat down for about five minutes, but started feeling very bad and went to sit in the car park and I was physically sick. Would they rather I'd stayed put and been sick in my seat?'

Under the terms of the discounted ticket, which she has had for five years, she must be with her carer at all times.

'They say I broke the rules but I was feeling so ill, I was not thinking about that at the time and now they're treating me like a criminal,' Mrs Fichera-Beer added. Stewards discovered her son Stefan by himself at the Olympiakos clash in a ticket spot-check.

'I spoke to their disability team the next day and got the impression no action would be taken,' said Mrs Fichera-Beer, whose husband John, 60, is also a fan.

'But I was stunned to get a letter last Tuesday telling me my ticket had been suspended until the end of the season.

'I was very disappointed they can treat people like this.'

A club spokesman said: 'Arsenal Football Club is proud to provide its disabled supporters with unrivalled matchday facilities and concessionary ticketing for both the individual and a carer.

'The club has a large waiting list for the scheme and therefore expects all disabled ticket holders to use their tickets responsibly and adhere to the terms and conditions to ensure the scheme is used appropriately.'

He added: 'Stewards carry out regular spot checks at the stadium and any proven misuse of the concessionary scheme is dealt with accordingly.'

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