Ambulance service sorry for taking 50 minutes to attend crash in Norwich this morning

A crash on Hall Road, Norwich, on Wednesday morning.

A crash on Hall Road, Norwich, on Wednesday morning. - Credit: Archant

There were delays out of Norwich this morning, following an accident between a car and a motorbike on Hall Road.

The ambulance service has apologised for taking just over 50 minutes to reach the scene of a crash in Norwich this morning.

Emergency services were called to the crash between a car and a motorbike on Hall Road, outside the entrance to the new Asda store, at around 6.45am.

The motorcyclist, who was in his thirties, was treated by paramedics, who did not arrive at the scene until 7.40am.

Matt Broad, locality director for Norfolk, Suffolk and Cambridgeshire, said: 'We'd like to apologise to the patient for the ambulance wait. We received a 999 call at 6.47am.

'Based on the information provided to us over the phone, the call was coded as a (green) serious, but not life-threatening call, with a target of responding in 30 minutes.

'An ambulance attended to the patient at 7.39am who had suspected leg pain. The patient was treated at the scene and not taken to hospital.

Most Read

'We'd urge the patient to get in touch if he has any questions or concerns.'

The motorcyclist did not need to be taken to hospital.

One lane of the road was blocked out of the city, causing delays to rush hour traffic.

The road was reopened shortly after 9am.