A lights and fireworks event on the outskirts of Norwich has been described as "absolute shambles" as heavy traffic caused many to miss out. 

Autumn Lights took place at the Norfolk Showground on Saturday (November 11). 

The touring fireworks event had two fireworks displays, with one for children just before 7.30pm and the finale, complete with a laser light show, at 8.30pm. 

However, many have described the event as "as absolute shambles" and claimed there was "zero traffic management".

One witness said: "I have been queuing with my two young girls to get into the Showground for two hours."

"Absolute shambles. No traffic management, how the Showground can allow two major events at the same time is beyond me". 

The second event taking place at the Norfolk Showground was the Norfolk Festive Gift & Food Show, which runs until 4pm on November 12. 

Taking to Instagram Stories, the organisers of Autumn Lights said the children's firework display would be pushed back to 7.30pm because of the heavy traffic in the area.

Another customer got in touch to say how their usual five-minute drive to the showground took almost three hours so they were unable to attend the event as they missed the first firework display.

"Traffic had backed up from all angles and there was absolutely zero traffic management. The only access gate was all the way down towards the Colman's factory with one way in and one way out."

"I spent nearly £30 on tickets and wasted my Saturday night along with many, many others".

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The organisers have apologised for what happened on social media. 

The statement reads: "We are incredibly sorry to those that got caught in traffic in Norfolk this evening."

"If you didn't make it to the event please email hello@autumnlights.co.uk and they will get back to you as soon as they can".