Norwich's NHS walk-in centre looks set to be saved, after a huge public outcry over its threatened closure.

The facility on Rouen Road appeared destined to shut next year, with its contract due to expire and NHS leaders considering not renewing it.

However, following an outpouring of support for the centre during a contentious consultation, the fight to save it looks to have been won.

Members of NHS Norfolk and Waveney's primary care commissioning committee are being asked to rubberstamp a plan next week that will see the walk-in centre keep its doors open in its current location.

It came after more than 8,000 people signed a petition calling for it to be saved.

More than 3,000 people also took part in a survey, with the majority of these favouring renewing the contract.

And the message from local NHS leaders was that their voices were heard.

Eastern Daily Press: Sadie Parker, associate director for primary care in Norfolk and WaveneySadie Parker, associate director for primary care in Norfolk and Waveney (Image: NHS Norfolk & Waveney)

Sadie Parker, associate director for primary care at NHS Norfolk and Waveney, said: "We received an enormous response from both individuals and other stakeholders working in health and care, and all your feedback has been invaluable in helping us to learn what’s important for patients regarding their healthcare, and how they’d like to see general practice services delivered in future.

"We have been listening very carefully to what people have been saying throughout this consultation.

"During this consultation, we heard how strongly local people and the wider community feel about the Norwich walk-in centre.

"I am pleased to confirm that we have listened to all the feedback received and are recommending to keep the walk-in centre open, and indeed look at ways to create additional capacity at this facility.”

In addition to keeping the walk-in centre open, bosses will also extend contracts for the vulnerable adults service and the GP practice at Rouen Road.

However, the changes may also see a reduction in the opening hours of the practice in Rouen House, which bosses say will save funds that can be invested in the walk-in centre.

Currently, Rouen Road GP opens 8am until 8pm every day - but bosses are set to consider scaling this back to 8am until 6.30pm, Monday to Friday.

However, this decision is one that will be made separately and given further consideration.

Alex Stewart, chief executive of Healthwatch Norfolk was among those to call for the centre to be saved and he welcomed the decision - but criticised how the consultation was conducted.

Eastern Daily Press: Alex Stewart, cheif executive of Healthwatch NorfolkAlex Stewart, cheif executive of Healthwatch Norfolk (Image: Healthwatch Norfolk)

He said: "We are delighted that the Norwich walk-in centre will continue to operate in its current form.

"Its vital role in the county's health care network was demonstrated by the strong feelings to save it expressed by people across Norfolk.

"Our concern was never about the concept of taking another look at services as the contract came up for renewal as this is important.

"Our worry was about the way the consultation was carried out.

"The complicated language and jargon used, the accessibility to difficulties when it was first published, the way it led people towards a certain outcome and the confusion about how to give feedback all combined to make it a bad example of consultation and engagement."

The survey was completed by 3,043 people in total, with responses predominantly concerned with the walk-in centre.