Thousands of homes in South Norfolk look set to be without water until tomorrow morning, after the company admitted a setback in reconnecting supplies.
About 5,000 homes and businesses south of Norwich are still relying on bowsers for water today due to a burst water main.
The water went off at about 11am yesterday and Anglian Water engineers have been working throughout the night to fix the burst pipe.
Areas affected include Caistor St Edmund, Poringland, Framingham Earl, Mundham, Newton Flotman, Hempnall, Hardwick and Postwick.
An Anglian Water spokesman said: 'Unfortunately we've run into further complications as we tried to recharge the main. We think this will set us back by at least four hours.
'We're also working on another solution, and if that's successful we'd expect supplies to start returning in the morning.
'So, our advice remains the same – where possible, please collect any water you'll need overnight and for tomorrow morning.
'Apologies once again, we know this isn't what you'd hope to hear at this point but we are still doing everything possible to fix this, despite this setback.'
A bottled water bank was set up at Poringland Community Centre this morning, and this afternoon a further supply of bottled water is available at Poringland Primary School. People are being asked to park at the nearby football club and walk to the school.
There are also 14 water bowsers for people to collect water from in the NR14 and NR15 areas and some water box locations, and Anglian Water has said these will continue to be filled throughout the day.
Ms Staples also said Anglian Water was planning to make water deliveries to vulnerable customers on its WaterCare Register.
She said people who were not on the WaterCare Register but were unable to collect water should call Anglian Water on 0345 7145145.
The bowser and water tank locations are:
• John Hurrell Garden Machinery, Old School Building, Kirby Road, Kirby Bedon, NR14 7DS
• Norwich & District Parabellum & Full Bore Club, Surlingham, NR14 7GL
• Cut Loke, Covey Lane, Surlingham, NR14 7AL
• Threeways, Gull Lane, Framlingham Earl, NE14 7SD
• Subaru Service Centre, Brooke Industrial Park, Brooke, NR15 1HJ
• Hall at 4 Trinity Hospital, The Street, Shotesham All Saints, NR15 1YW
• Poringland Community Centre, Heath Loke, Poringland, NR14 7WB
• 21 Upgate, Poringland, NR14 7SH
• Saxmundham Primary School, Church Hill, Saxlingham Nethergate, NR15 1TD
• White Lion, The Street, Brooke, NR15 1JW
• Seething School, School Road, Seething, NE15 1DL
• Springfield, Brooke Road, Seething, NR15 1DS
• Surlingham Primary School, Walnut Hill, Surlingham, NR14 7DQ
• Cadey Leisure, 12 New Inn Hill, Rockland St. Mary, NR14 7HP
• Gull Inn, Loddon Road, Framingham Pigot, NR14 7PL
• Village Hall, Crookes Road, Bergh Apton, NR15 1BL
• The Fish Inn, Spruce Crescent, Framingham Earl, NR14 7JT
• Railway Tavern, Norwich Road, Framingham Earl, NR14 7AB
• Village Hall, Steward Close, Saxlingham Nethergate, NR15 1AJ
• Lightpath Trading, The Street, Topcroft, NR35 2BL
• Village Hall, The Street, Rockland St. Mary, NR14 7ER
• Crown Point Public House, Kirby Road, Trowse, NR14 8RN
• Framingham Earl High School, Norwich Road, Framingham Earl, NR14 7QP
• Three Rivers Veterinary Surgery, The Street, Poringland, NR14 7RP
• Kings Head Public House, Norwich Road, Brooke, NR15 1AB
• The Three Horsehoes Public House, Alburgh Road, Hempnall, NR15 2NS
People collecting water from bowsers and water boxes are being reminded to take something with them to collect the water in, and also to boil the water before cooking or drinking it.
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