We feel we are being ignored.
That is the message from a residents group who have complained about noise coming from coaches and lorries at a Great Yarmouth car park.
There has been an issue at Beach Coach Station Car Park of large vehicles running their engines at unsocial hours and during the day - leading to complaints from neighbouring residents and guest houses.
And now there is frustration after they
heard Great Yarmouth Borough Council could not afford resources to have an attendant constantly
at the site to make sure engines are not left
on or to 're-shape' the car park to mitigate any problems.
The double blow to the campaigners was confirmed at a meeting of the borough council's Yarmouth Area Committee.
At the meeting was Chris Bond, owner of The Elmfield Guest House in Wellesley Road and who represented campaigners through the Great Yarmouth Ratepayers' Association.
Mr Bond said coaches could leave their engines running for up to 40 minutes and about 30 of the vehicles can be at the site during peak times.
Due to the noise he says guests have left negative comments on the Tripadvisor website.
After the meeting he said: 'It is a constant
noise. I have been in contact with the council about this for four years.
'I feel we definitely have been snubbed, that is the way it looks to me
but we are determined to push the issue.'
At the meeting he told councillors: 'With all due respects, nothing is going to be done about this.'
Cllr Chris Walch, of Central and Northgate Ward, spoke in favour of the residents, and said: 'I think the council has a moral duty to put a warden there to police that.
'The council is backing out of its moral duty.'
It was said the coach park is part of the town's tourism infrastructure and had been in use for decades.
The committee had heard there was a sign which was visible to drivers stating
they must not have their engines running for a longer period than 10 minutes, and pollution checks had been carried out.
Committee members agreed to refer the matter back to council officials looking at the issue and to copy in council leader Graham Plant into the correspondence.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here