You are absolutely right to report that the Take That show at Carrow Road was marvellous — but the real stars were the audience.

Throughout the football season, Norwich City regularly put 26,000 people through their gates and out again without any apparent problem, but the crowd control by the promoters of this concert was appalling.

An hour-and-a-half before the Thursday show, there were several static queues snaking round the stadium in both directions, with no signage, and no indication of which queue led to which gate — even some of the stewards admitted they didn't know which line was which, and some gave ridiculously conflicting instructions.

One told us to go right round the other side of the stadium, even though we were standing right next to the correct door!

Astonishingly, he even added: 'If the stewards round there tell you to come back, don't listen to them.'

MORE: Why were there no bag checks at Take That concerts at Carrow Road?Some people, we hear, spent half an hour standing in the wrong queue.

And yet, in spite of all this, the crowd were wonderfully patient and good-natured.

In our area we created a search party to walk back and forth to find out which queue was going where; as one chap said to us: 'there's a lot of things we British can't do — but we do know how to organise a queue!'

Pity the show organisers do not.

Your reporters might care to put one serious question to the top people of Norwich City. After the Thursday show, the stands emptied fast an,d in one section, crowded very quickly down to the Thorpe door, which was locked.

The crowd was backing up uncomfortably on the stairs

and through the refreshment area there before someone wearing a senior steward badge rushed along and unlocked the door.

We have all seen the stories of crowd disasters inside arenas where exit doors have been locked.

Norwich City might care to ask themselves some questions about their procedures — before the safety authorities do.

Ian Boughton, Dilham