Faced with the huge task of modernising a newspaper archive, chatbot builder ubisend had to teach robots how to read the news - and sound like humans. The latest in The Disruptors series, chief technology officer Joe Dixon explains how they did it.
AI chatbots are revolutionising customer service, with an easy solution that bypasses pesky out-of-hours hotlines. The latest in The Disruptors series, Dean Withey, CEO of chatbot builder Ubisend, tells us more.
Could measuring stable carbohydrates instead of proteins during health tests will improve the future of diagnostics? Iceni Diagnostics thinks so. The latest in The Disruptors video series, co-founder and CEO Rob Field explains how they turned an academic venture into a disruptive start-up.
When Equipmake's Ian Foley spotted a chance to future-proof his company, he grabbed it with both hands. The latest in The Disruptors video series, he explains how a change of direction was key to the electric vehicle systems start-up's success.
Professor David Russell's research into fingerprinting led to a market breakthrough - and the launch of a significant drugs test challenger. In the latest installment in The Disruptors video series, he explains how he did it.
Panel Graphic's Steve Earl admits that building his own plastic coating factory 21 years ago was "a gamble" - but one that paid off. The latest in The Disruptors video series, the man who makes displays for Porsche, BAE Systems and McLaren explains how he did it.
Hingham-based Mirus is shaking up airline interiors with sleek, high performance seating for clients like TUI and AirAsia. The latest in The Disruptors video series, head of engineering Peter Drake shows us around.
It's a big task - mapping and organising the genomics diversity of the world - but for Sumit Jamuar, chairman and CEO of Global Gene Corp, the challenge is worth it. In the latest installment of The Disruptors video series, he tells us more.
Frustrating delivery options can cause customers to abandon online orders, leading to loss for e-commerce retailers. As part of The Disruptors video series, Chris Jordan, co-founder of delivery start-up Carryr, explains how its personalised delivery and returns service is helping the high street to tackle the issue.
Founded after a ground-breaking medical research project, digital health start-up Congenica is on a mission to reduce diagnosis waiting times for patients with genetic disorders. Now an exclusive supplier for the UK's national genomic healthcare service, co-founder Dr Nick Lench tells us how they got here.
Using a new technology to add gene sequences to leaf proteins, Leaf Expressions is speeding up the manufacture of therapeutic drugs. For the latest installment in The Disruptors video series, chief executive Simon Saxby explains how the Norwich start-up is changing practice.
It's common for brands to rely on personal opinion, rather than data, to identify successful brand design. For the latest installment in The Disruptors video series, Aitrak co-founder and chief executive David Bailey explains how they're changing that.
Lone workers represent over 20% of the UK workforce - but working alone increases their safety risk. The latest in The Disruptors video series, CEO Callum Coombes explains how Safepoint is helping businesses to keep their solo workforce safe.
Sourcing skilled workers at short notice is a consistent challenge for industrial businesses. The latest in The Disruptors series, Pickr founder Kane Halsey explains how its platform is streamlining that process.
For the latest installment in The Disruptors video series, Spark founder and CEO Justin Ott explains how its AI software is revolutionising journey prediction systems to improve driver trust in electric vehicles.
The latest in The Disruptors video series, we're looking at Biotech startup Mogrify, which wants to become a world-leader in its field. This year it raised $3.7 million in seed funding - CEO Dr Darrin Disley OBE explains what's next.
Suffolk-based Chorus builds software to help law enforcement connect data used in criminal investigations - 80pc of the UK's police force is now using it. We spoke to Chorus founder and CEO Boyd Mulvey about what it takes to shake up the market.
Bridging the gap between the physical and digital world, Thyngs is the perfect business to kick off The Disruptors - a series of 40 videos highlighting businesses from Norfolk, Suffolk and Cambridge which are changing the way business is done. Here we speak to CEO Neil Garner about what it takes to be a disruptor.