A £500,000 review has revealed efforts to stem demand in Norfolk's NHS has been "fire-fighting", improvements were "starting from behind" and a lack of social care means patients stay in hospital eight days longer than necessary.
While you're tucking into Christmas lunch, opening presents, playing boardgames with the family or watching the Queen's speech, there are others in Norfolk who will be doing something a bit different. Here we tell their Christmas Day stories.
Norfolk and Norwich University Hospital will be illuminated with twinkling displays of snowflakes for the first time ever from 5.30pm on Thursday, December 6, when the official switch-on will take place at the hospital's Christmas Fair.
Almost two months after patients at a west Norfolk hospital were reassured they would not have to travel to Norwich for surgery, including that for cancer, a leaked memo has revealed a lack of staff may force the move.
As more presents are dropped off for a Norwich hospital festive gift appeal, caring staff who work on Christmas Day have revealed the traditions that come with being on shift on such a special occasion.