Care Quality Commission

A Halesworth branch of a home care service has been rated as Good by inspectors after operating for one year.

The new boss of the Norfolk and Suffolk Foundation Trust (NSFT) has said his focus will be on improving the quality of service but he can only do it with the support of his staff.

Health and education leaders at national level are to meet to decide how to turn round Suffolk's failing special needs education service, it has been revealed.

A town surgery has bounced back from a poor Care Quality Commission report to be rated as 'outstanding'.

A disabled woman has claimed a male carer was sent to her home for more than three months, despite requesting women only due to a traumatic stalking experience.

More than half of NHS staff in Norfolk are working extra hours to help prop up the health service, it can be revealed.

A woman whose father was admitted against his will into a failing care home and had his home care package cancelled said the situation is an abuse of his human rights.

A north Norfolk care home which "consistently failed to sustain improvements" has been closed down by authorities.

A hospital boss today praised the staff she hopes will help her lead it out of special measures.

Elderly residents found in their own faeces, a lack of food and no hot water.

A nurse working in a Norfolk care home in conditions described as "lamentable" lifted a resident with Down's Syndrome up by the wrist and neck but should not be made a scapegoat, a court has heard.

The troubled mental health trust in Suffolk and Norfolk could be split into three, we can reveal.

A woman has told of her "utter dismay" at a Norfolk care home's failure to improve standards, six years after neglect allegations prompted a police probe.

The damning details behind the closure of a Norwich care home for people with mental health issues have been revealed.

A former housing association chief executive is "looking forward" to his next challenge - after joining the board of directors at the James Paget University Hospitals NHS Foundation Trust.

A staff member at an inadequate north Norfolk care home told inspectors nothing was done about "an insane lack of food".

A member of staff at an inadequate north Norfolk care home thought legislation intended to safeguard vulnerable residents meant "always being nice to people", a report revealed.

Transparency, openness and trust were the key ingredients to a care home transformation as inspectors upgraded its rating from inadequate to good.

Plans have been unveiled to pump up to £45.1million into creating hundreds of special educational needs places in Suffolk, in a bid to meet soaring demand.

A care home has been given an outstanding rating and is offering residents a "vibrant, happy and thriving" environment, a report by the Care Quality Commission (CQC) has said.

A care home which delivers an "exceptional" service has been praised by inspectors.

Staff at a Norfolk care home burst into tears of joy after the home received a good rating in a recent report.

Bosses from the region's mental health trust and the Queen Elizabeth Hospital (QEH) in King's Lynn have said improvements have been made since they were placed in special measures.

A Suffolk care home group launched just a few years ago as a farm diversification has achieved a remarkable industry accolade, with three of its five homes now rated outstanding by the Care Quality Commission (CQC).

A west Norfolk hospital in special measures has welcomed its new interim chief executive.

Three patients taken to the county's busiest accident and emergency department in the last eight months tried to self harm while at the hospital because they were not properly assessed.

A care home in Hoxne has retained a rating of 'good' from the Care Quality Commission.

An 85-year-old grandmother says she has twice tried to take her own life after serious concerns went unanswered at a care home rated inadequate.

Mental health services for those with more serious issues at a Norfolk prison have been taken back into NHS hands from private firm Virgin Care.

A care home in Wisbech has been ranked as outstanding for putting people at "the heart of their service".

Who has Norfolk County Council been spending your money with this year?

As the new year begins, public affairs correspondent Dan Grimmer takes a look at six of the biggest challenges which the region is facing in 2019.

A resident at a failing Norfolk care home was left without medication needed for their mental health for a week, it can be revealed.

A care agency which provides help for people in their own homes has been rated as inadequate by inspectors after it was found medication was not given according to NICE guidelines.

Unclean and unsafe equipment were among the risks found at a Thorpe St Andrew care home rated "inadequate" for a second time.

A Norwich care home where Father Christmas answered a call bell at 4am on Christmas Eve has been rated as outstanding.

The new owner of a private mental health hospital in north Norfolk is keen to distance himself from the building's past.

A 95-year-old woman who died of hypothermia and pneumonia told her daughter she was "freezing" and had not had a shower for three weeks at her failing £500-a-week care home.

An 'unsafe' Norfolk care home has been warned it faces urgent enforcement action after problems were uncovered in its latest inspection report.

A 95-year-old died of hypothermia and pneumonia after both boilers failed in a Norfolk care home, where residents had to rely on temporary heaters and hot water being carried in jugs.

One of the county's worst performing healthcare trusts could merge with Norfolk's best in a bid to bring together care in the community.

An ex-staff member has described appalling conditions at a care home which has been ordered to shut.

A 92-year-old war veteran was sent home from hospital only to die the next day in agony from a severe bowel obstruction, an inquest heard.

Mental health campaigners will head to London to demand better mental health care in the region.

A Norfolk MP has asked the health secretary to meet with his constituents who "felt they have been let down" by the region's mental health trust.

A care agency which supports people with dementia and mental health conditions has been rated inadequate and placed in special measures by regulators.

A mental health care home will shut today following a visit by inspectors who raised "serious concerns" about the quality of care.

The head of a coastal hospital which is the only one in Norfolk not failing has announced she will leave.

MPs have called for swift and decisive action to improve mental health services in our region.

The Royal British Legion care home Halsey House has been told it 'failed to protect vulnerable residents' after a period which included the death of one person who fell from a window.

The boss of the region's busiest hospital admitted he considered resigning when he saw the inspection report which placed the organisation into special measures.

A culture of learning from mistakes and hardworking staff are behind a Norfolk hospital being the only one in the county to not be rated as failing.

MPs in Suffolk and Norfolk hope to meet with regulators over the future of the region's crisis-hit mental health trust before Christmas, it has emerged.

Two people waited 10 hours for ambulances and three others waited a year for mental health support, a survey of north Norfolk's NHS services found.

Bereaved parents highlighted a number of "vile and sad" suicides in Cromer following a meeting to discuss the mental health "crisis in north Norfolk and beyond".

A distraught mother has described Suffolk's mental health service as "farcical" and claims it is failing families after her daughter attempted to take her own life - but was not sectioned.

A care home where mattresses were getting soaked through to the base with urine has been put into special measures.

Applications to become a nurse in Norfolk have dropped by a fifth in just a year, new figures show.

Radical action is needed to tackle the crisis facing Suffolk's mental health trust, the health secretary has said.

These statistics lay bare the situation faced at the region's mental health trust, as it has once again been placed in special measures.

The top inspector of England's hospitals has not ruled out asking the government to take over the region's failing mental health trust.

Enough is enough. A report from the Care Quality Commission (CQC) shows what we already knew - mental health services in Norfolk and Suffolk are failing.

The region's mental health trust is today in special measures for the third time, after an inspection uncovered a litany of failings branded "deeply disturbing" by MPs.

Inspectors have said that all 34 of the county's residential homes and housing with care schemes run by an arms-length Norfolk County Council company are good.

A nursing home in Suffolk which delivers "exceptional care" has been rated outstanding.

The daughter of an ex-footballer who will represent herself at his inquest has spoken about her 15-month battle for justice while fighting aggressive breast cancer.

Five members of staff - including a nurse - were fired from a failing Norwich care home after they were found asleep during a night shift.

Norfolk Community Health and Care NHS Trust (NCHC) is celebrating after being highly commended for two Health Service Journal (HSJ) awards at a glittering ceremony.

A care home owner has challenged a Care Quality Commission (CQC) report that rated the service as inadequate.

Campaigners have shared their views on the sudden resignation of a mental health trust chief - just days before a new inspection report is due to be published.

Bringing staff together was key in a care home turnaround which saw inspectors upgrade its rating from inadequate to good.

Norfolk County Council has stepped in to move services from one of the biggest home care providers in England after concerns were raised over its financial viability.

A care home owner has challenged a Care Quality Commission (CQC) report that rated the service as inadequate.

Overflowing bins, dirty commodes, and toilets not cleaned for more than two weeks.

A Suffolk health watchdog has claimed that poor access to mental health services "has not significantly improved" since the region's mental health trust was first placed in special measures.

She has been tasked with turning around the region's troubled ambulance service, but Dorothy Hosein, equipped with a wealth of experience under her belt, is confident she will rise to the challenge.

Crucial home care services for elderly and vulnerable people in Norfolk could be disrupted at the end of this month, the health care regulator has warned.

A South Norfolk care home has retained its rating of Good from the Care Quality Commission.

A new mental health clinic which hopes to provide an online programme of cognitive behavioural therapy (CBT) has held its inaugural training conference in Dereham.

Introducing the finalists in the Investing in Future Growth category of the Norfolk Business Awards 2018, sponsored by JDC Corporate Finance - and what our judges thought of them.

An inadequate north Norfolk care service has been placed in special measures after inspectors found an incident resulting in a staff member's dismissal was not reported to the authorities.

Mental health services have become the "Cinderella of the NHS" because they don't have enough funding, the leader of an under-fire trust has said.

More than 150 sexual safety issues have been reported at the region's mental health trust this year, as regulators call for improvements nationwide.

The chairman of the region's troubled mental health trust has announced he is stepping down.

A patient of a dentist who had restrictions put on her practice after allegations of "poor treatment" has spoken out about his experience, as it can be revealed another dentist who raised concerns was sacked.

A Norfolk care home for older people could be closed, with bosses saying the rooms are no longer fit for purpose and, with beds empty, the running costs are becoming too high.

Staff at a Swaffham care home have been given their second bonus in a year after it hit full occupancy.

A care home issued with a closure notice last month has unveiled a change of direction, as it looks to restore its reputation.

As yet another health trust in Norfolk in plunged into special measures by inspectors health correspondent Geraldine Scott looks at what is going wrong in the county's NHS.

A hospital boss has apologised to patients, staff and the community after his hospital was found to be unsafe but pledged that improvements will be made.

"Things have gone wrong." That was the admission from the Queen Elizabeth Hospital (QEH) in King's Lynn today as it was revealed the trust had been judged unsafe and poorly led, leading it to be put into special measures by inspectors.

It has been a year of success for the West Suffolk NHS Foundation Trust (WSFT) despite a number of challenges, including seeing its busiest winter on record.

A former Norfolk MP and hospital chairman has been given one of the health service's top jobs.

The resignation of the boss of the region's ambulance service has been met with a mixed reaction.

Inspectors have returned to the region's struggling mental health trust to find out how the service has progressed since May.

Inspectors identified a lack of care and compassion at a north Norfolk care home which they deemed unsafe and uncaring.

Choking and pressure ulcer risks were reported at a Cromer care home which has been rated inadequate after failing to make "significant improvements".

The bleak way of life in a Great Yarmouth care home which was closed following an inspection last month has been laid bare in a damning report.

A south Norfolk care home has received a rating of Good from the Care Quality Commission (CQC).

A former Gorleston nursing home that specialised for people with Huntington's Disease is up for sale.

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