Jez Moxey has told frustrated Norwich City supporters on Wednesday night Alex Neil will get time to halt the club's Championship nosedive.

Moxey broke the club's silence after a run of eight league defeats in 10 games to insist the Canaries' top brass remain firmly behind the under-pressure Neil ahead of Saturday's trip to Brentford.

The chief executive declined to put a timeline on how long Neil has got to spark an upturn but made it clear City's board are well aware of the depth of feeling from the club's fans.

'I won't answer hypothetical questions or get drawn into timetables. Alex Neil knows, we know, the fans know results have to improve quickly,' said Moxey, speaking to Norwich City TV. 'We are also saying we need to give Alex time and we are behind him. We are in this together. We win and lose together and we hope that he will be able to turn this thing around.

'Whilst we are prepared to take whatever action is necessary to improve results we don't believe in just following the norm in football and replacing our manager to solve an immediate problem. We think it is much more complex than that and the manager needs some time to get it right and we want to support him. Alex is the manager. Ultimately the responsibility rests with him. I have spent a lot of time with Alex and I have seen many of his qualities. He led this club to promotion before and we believe he can do it again. After 23 games everyone accepts we shouldn't be in 12th place and we expect this team to move up the table very quickly.

'The board acknowledges the results are not good enough. We must do better and quickly and hopefully starting with three points away to Brentford. This is a results-orientated business. Everyone knows that. We have to start winning games and quickly. We are acutely aware of the fans' opinion. The board constantly listens to the fans, whether it is by social media, letters coming to us, phone calls, meeting supporters. We are fully aware how they feel but we are clear on what we are trying to do and how we are trying to achieve it.'

Moxey reiterated promotion remains the goal this season, despite City going into the final game of 2016 seven points behind sixth-placed Sheffield Wednesday.

'We are 23 games in. We have half the season remaining. Promotion remains the aim,' he said. 'That may sound hollow and a really big challenge but things can change so quickly in the Championship. Put a string of results together and you can see the team climb up the table and that is what we expect Alex and the players to deliver for the fans over the coming weeks.'