Fans have no need to panic that there's something fundamentally flawed with Norwich City's management, according to the club's new interim chief executive.
Steve Stone, who stepped into the role following the shock resignation of Jez Moxey on Thursday, said he understood the concerns, but that there was no need to worry.
Mr Stone has found himself in the job for the second time within a year, after a spell as interim chief for three months following the departure of David McNally last May.
Speaking at Carrow Road today, Mr Stone, the club's former finance director, said: 'Look, it's not a normal situation for two chief execs to resign within a year.
'Maybe it has happened at other clubs but it's not a usual thing, so I understand that.
'All I can say is, if, for whatever reason it hasn't worked out (with Mr Moxey), you've got a choice of continuing with something that's not satisfactory or you draw a line under it.
'If it really isn't working, as a fan, I would want it to be sorted and for them to look to the future.
'But I understand that it is unsettling.'
Mr Stone said he was now focused on the day-to-day running of the club, and said the strength of ticket renewals for next season was an excellent omen.
The first deadline, before which fans can get the best price for season tickets, is February 11.
Mr Stone said: 'It's very much a testament to the fans.
'When you look at the numbers compared to previous years, we're up, and we would expect it to be north of 19,000 by that first deadline, and up to our 22,000 ceiling of renewals, with a waiting list of around 1,200.
'But I am never presumptuous that will happen.
'Particularly this year of all years, because when we launched the season ticket renewals we weren't playing too well at all. But we've improved over the last few games.
'It gives me great hope for the future that our fans are loyal and want to come and watch us next season.'
Mr Stone said he could shed no further light on Mr Moxey's departure.
He said: 'It looked like it would work from Jez's CV, past experience, etcetera,
'It's difficult to answer because I'm not him, but for whatever reason, his personal circumstances, it didn't work.
'Whether it was location or club, I don't know.
'But it certainly didn't seem to work out for him.'
Mr Stone confirmed he would consider throwing his hat in the ring to stay in the job on a permanent basis.
But he said this might not be a traditional chief executive role because the management structure may need to change.
He said: 'It depends what the structure is and what the job is; the job may be something different.
'I don't know and I don't think anybody knows the answer to that yet.
'I can only focus on doing the best I can for the club in the short-term, and then see what happens.'
Mr Stone said the board was planning a strategy day for later this month to look at the club's structure and direction.
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