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I was wasting time, checking my work emails as I waited for a wrist operation at the Norfolk and Norwich Hospital.

Over the past few years of its troubled recent history, the region's mental health trust has consistently said that it takes on board lessons from patient deaths.

I think I speak for us all when I say 2019 was a political and emotional rollercoaster. Whichever way you voted in the General Election, there's no doubt that there's been an overwhelming turnaround in the property market in the past month.

Domestic flights might not seem a big deal to most people in the UK but to a regular commuter like David Clayton, they are vital

If you want to feel freedom and liberation in 2020, simply leave your phone at home, says Rachel Moore

James Marston's mother is rarely wrong. But there was a time, as reader, Mary, reminds him, when mothers who weren't considered 'the right sort' were vilified. Read her heartbreaking letter here...

Do you fancy it but not sure it's for you? Nick Richards has 10 reasons why you should definitely sign up for the Run Norwich 10k in 2020

A new trend on Twitter #tradwife, argues that women are much happier as housewives. Does this mean we all secretly want to be Cinderella? Liz Nice suggests not.

Need to look your best, fast? Just cheat, says Sharon Morrison

Helen McDermott may have the solution to combating the menopause - and it could involve going to bed early...

Enjoying 2020 so far? Keith Skipper is feeling mildly optimistic - though he has a plan in case that changes

Many people have good intentions of making their will but put it off because of other distractions, says Spire Solicitors' Kiri Nichols.

Becoming an expat could help you to boost your savings, says financial expert Peter Sharkey.

An open letter to BBC director-general Tony Hall... with a rail ticket from Liverpool Street tucked in the envelope

'If a dog can't be your priority, don't even think about owning one', says Rachel Moore

Chefs create dishes for you to enjoy in the moment, not to record on your phone, says food-loving Andy Newman

After years of being hounded by the tabloid press, Ms Markle has successfully negotiated a spot of Megxit. It's a bold and courageous move - and it's certainly the right one

Essex performer and writer Martin Newell now has a good reason to love the Fine City

Whatever happens at the so-called Sandringham Summit, the whole Harry and Meghan episode is putting pressure on the concept of Royalty altogether, says Liz Nice

Whenever we do a story on race, I have to brace myself for the comments it will receive online.

Christine Webber says it pays to put yourself first when dealing with a difficult situation

A revamped area of Norwich has been finished off with a car parking sign. Nick Richards says it needed a quirky statue instead - and here's why John Lennon fits the bill

There's a quartet of 200th birthdays in 2020 and one much-loved broadcaster would have turned 100. Keith Skipper leads the celebrations

Prince of Wales Road is blighted.

Last year, consumers spent an extra £14 million a month buying Greggs' products, says Peter Sharkey, suggesting that owning a slice of the bakery brand could become a sound investment.

At the stroke of midnight on December 31, while most people were toasting 2020, I was sat on the sofa engrossed in a television series I accidentally fell in love with.

From the KFC vegan burger to the meat-free Steak Bake, vegans and vegetarians are simply spoilt for choice this Veganuary. But can junk food ever be considered 'ethical' - even when it contains no meat?

David Clayton loved his Saturday job back in the 1960s and says its a shame youngsters don't seem to want them anymore

Rachel Moore says Nigella Lawson looks amazing at 60 but then she's never had to endure the lifestyle other woman of her age have

Harry and Meghan, The Duke and Duchess of Sussex, have announced they wish to step down as "senior" royals. What on earth is going on? Our columnist, monarchist and royal watcher JAMES MARSTON is appalled at this latest development.

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