A hotel which previously had a 1.5 star rating on TripAdvisor has been transformed under new ownership.
Under controversial previous owners MJB Hotels, the Abbey Hotel, in Church Street, Wymondham, was described on the website as a 'hell hole', 'just awful' and the 'worst hotel on the planet'.
Now, after an investment of more than £500,000, the hotel is barely recognisable.
The newly-named No 10 The Abbey is due to open its doors to the public on Monday, November 13 - and owner Ben James of Estateducation said visitors can expect an entirely different stay at the hotel.
He said: 'The property is now an upmarket serviced accommodation block that provides guests with self-contained rooms. Furthermore, we have an on-site concierge to manage the bookings, cleaners and maintenance issues.
'We will offer nice touches, such as calling guests upon booking to take food orders, which we will stock on their behalf.
'The 20 rooms are named after the top 20 tourist destinations in Norfolk so we actively promote those destinations for guests to visit.
'We also have iPad tablets advising guests about local businesses and tourists destinations.'
Mr James said the condition of the building left a lot to be desired when builders began work last November.
He said: 'It wasn't ideal, the ceilings and walls were black, the windows had film over them. Rats were even coming out of the toilets.
'We completely gutted the property internally and re-configured the layout. We added kitchens and ensuites to the rooms and installed a gym.'
Mr James decided to take on the mammoth project because of a personal affinity with the area.
He said: 'My grandparents lived in in Wymondham for the majority of their lives and my parents got married in Wymondham Abbey, so there was an emotional attachment.
'I am excited to open our doors on Monday - it has been a long time in the making. Rates will be competitive at £80 per night with discounted rates available via deals such as direct, early bird or long stay bookings.'
The website will be live from Monday and the hotel will be taking bookings all year round.
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