Wheelchair and scooter users urged to share access issues with county council

Terry Jermy, county councillor for Thetford West, with scooter users in Thetford who have experience

Terry Jermy, county councillor for Thetford West, with scooter users in Thetford who have experienced issues with obstacles in the town. - Credit: Archant

Wheelchair and scooter users with access issues on Thetford's roads have been urged to make their concerns known by a county council roads specialist.

David Jacklin, highway engineer for Norfolk County Council, spoke to scooter users at the Charles Burrell Centre on Wednesday after a number of issues were raised regarding dropped kerbs and speed bumps in the town.

Amy Ellis, a scooter user, contacted Terry Jermy, Norfolk County councillor, to organise the meeting.

She said: 'I've had a few people talk to me and say it's difficult to get around the town.

'We found we were having a lot of the same problems, like dropped kerbs being blocked by cars or speed bumps being put in and making it difficult for us,' she said.


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Mr Jacklin assured the group that problems with county council highways would be looked at - but only if the authority was made aware of them.

'If people have access problems they need to inform us and we can assess whether or not there's anything that we can do.

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'Often the problem we have is that people don't tell us about the problems in the first place.

'The best thing to do is go through our website and report the issue, and it will find it's way to me,' he said.

Wheelchair and scooter users were encouraged to join the Scooter Users in Thetford Facebook group in order to share their experiences of access in the town.

Have you had difficulties getting around on a scooter or wheelchair? Let us know by emailing andrew.fitchett@archant.co.uk

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