What are my compensation rights if my flight is cancelled due to snow?

PUBLISHED: 21:14 27 February 2018 | UPDATED: 21:14 27 February 2018

A West Atlantic UK plane. Picture: KLM UK Engineering

A West Atlantic UK plane. Picture: KLM UK Engineering


With bad weather forecast for the rest of the week, many flights have been cancelled.

If you’ve found yourself stuck in this situation, here’s a look at the compensation rights you have, according to experts at airFair:

Can I claim flight delay compensation if my flight was delayed or cancelled due to bad weather or snow?

Yes and no.

If the flight was delayed as a result of an earlier flight being affected by bad weather or snow, you are entitled to claim compensation. However, if your flight was directly affected by bad weather or snow, it’s unlikely you’ll be entitled to compensation.

How do I know if I can claim?

EU regulation 261/2004 establishes rules on compensation for passengers in the event of denied boarding, flight cancellations or delayed flights. It applies to all members of the EU and the airlines that reside within them.

Any passenger of any age and nationality whose flight departed from an airport which resides in the European Union or was en-route to an EU member state while travelling with an airline operated in the EU is covered by these rules.

How long does my flight have to be delayed for?

The regulation states that if you are delayed by more than three hours that you are eligible for compensation. You can also claim if your flight is cancelled or has been overbooked by the airline.

What am I entitled to?

The compensation you are owed is fixed, regardless of your flight cost. The amount of compensation you are entitled to is dependent on the length of your delay and the distance of your flight. You will receive a fixed amount between €250 (around £175) and €600 (around £520) dependent on this. Compensation should come on top of other extra entitlements, such as meals and refreshments, and, if applicable, overnight accommodation.

MORE: What are your rights at work on a snow day?

If you value what this story gives you, please consider supporting the Eastern Daily Press. Click the link in the yellow box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Most Read

Latest from the Eastern Daily Press