Train passengers travel for free due to ticket machine fault

Greater Anglia train.
Byline: Sonya Duncan
Copyright: Archant 2016.

Greater Anglia train. Byline: Sonya Duncan Copyright: Archant 2016. - Credit: Sonya Duncan

Some train travellers managed to keep some extra money in their pockets after a fault with ticket machines meant they got to travel for free.

Ticket machines used by Greater Anglia's conductors did not work this morning due to a fault.

This meant that passengers travelling from stations such as Attleborough and Salhouse would have been able to travel for free as these smaller train stations do not have ticket offices or ticket machines so travellers have to purchase tickets from the conductor.

Greater Anglia worked with suppliers through the day to rectify the fault and most machines were fixed by midday. They also confirmed that no passengers were issued with a penalty fare notice as a result of the fault.

A spokseperson for Greater Anglia said: 'Only a small number of passengers were affected and customers could still purchase tickets from ticket offices and ticket machines at stations.'


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