The Norwich volunteers making sure everyone has a happy Christmas

The team helping to get hampers ready at the Baseline Support Service in Knowland Grove (from L-R) R

The team helping to get hampers ready at the Baseline Support Service in Knowland Grove (from L-R) Ryan Nelson, Elliott Hunt, Jade Smith, Christine Brook and Stephen Brookes - Credit: Archant

Baseline's little helpers were packing hampers to make sure people struggling to make ends meet have a happy Christmas.

The support centre in Knowland Grove, was full of volunteers sorting, wrapping and packing to make sure everyone would have a day to remember.

More than 80 hampers will be delivered today, full of donated vegetables, selection boxes, meat and even presents.

Grace Richardson, a support worker at Baseline Support Service, said: 'Donations have come in from so many people, PwC have been phenomenal with buying gifts and even wrapping everything, others have come from Buckingham Emergency Food Appeal and Norwich Foodbank and even some of the people who use our services have helped.'

She added that the people who would benefit include single mums, disadvantaged families and working people whose wages were not enough to have a basic standard of living.

Susan Orr, a local businesswoman donated around 90 bubble bath boosters to be handed out as gifts. Ms Orr, added: 'It is a massive amount and Susan has been just fantastic, we can not thank her enough.'

Many of the volunteers at the site yesterday were people who have had their lives changed by the help they received at the centre.

Most Read

Jade Smith, 27, from Larkman Lane, said: 'They helped me get out of a sticky situation and this is the place where I got my life back on track, now I want to give something back.'

Another helper, Rose Howard, 54, from Old Catton, added: 'This place stops people drinking, taking drugs and keeps people off the streets. Instead you can meet new friends and the staff are great.'

To make sure festive celebrations go off with a bang, the team at Baseline have even made sure Christmas crackers will be delivered with the hampers.

Ms Richardson, added: 'We have done it earlier than we usually do, but we have to do it when the food is available to us.

'Cotman Housing Association has provided us with transport and helped get all of the food to us, it really is everyone coming together to make sure it all happens on time.'

- For more information about the Baseline Support Centre, call 01603 250505

- If you have story about a community pulling together to help others, email