South Lynn Post Office to move from Whites on London Road
- Credit: Ian Burt
A post office is set to move a few doors up the road - despite hundreds signing a petition to keep it where it is.
Customers wanted to keep South Lynn Post Office at Whites Premier store, at 32 London Road, as they claimed it was easier for the elderly and disabled who live nearby to access.
MORE - Hundreds sign petition against post office moveBut today Post Office said the branch would be relocating to 58 London Road, with 'significantly extended opening hours'.
In a statement, it said the move would provide 'a permanent solution' adding: 'The new premises, which are currently empty, will undergo a refurbishment to incorporate a confectionery/tobacco and newsagent called C & L Newsagents and Post Office.
'The new operator will provide a new entrance door that is inward opening and hinged to the right to improve access. It will be a modern local-style branch with post office services provided from two open-plan tills alongside the retail counter.'
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Post Office said it received 43 individual responses and a petition from customers during a consultation over the changes.
'The main feedback centred on the extra distance some customers would have to travel to access post office services,' it added. 'Other feedback related to parking, access and space at the proposed branch as well as the range of services that would be available following the change.'
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Pam Bisla, owner of Whites Store, said that her customers felt the open plan layout did not give them any security and the elderly people who use the service are vulnerable.
She said if plans to relocate went ahead she would lose customers and would have to let go a member of staff. More than 500 signed the petition.
Post Office said the opening hours of the new branch would be Monday to Saturday, 6am – 11pm - an extra 64 hours a week of service including all-day Sunday and Saturday afternoon.
The firm added: 'The branch will open significantly earlier and will close much later. These changes will make it far more convenient for customers to visit.
'We appreciate that the new location is approximately 320 metres away from the current site, which may mean a slightly longer and more inconvenient journey for some customers, whilst for others the new location will be slightly closer and more convenient.'