Sky broadband issues across Norfolk and Suffolk resolved
- Credit: Sky
A problem on Sky's network which saw thousands of households across the region without access to the internet or their TV subscription has been resolved.
Customers across the counties woke up on Wednesday morning to find their service wasn't working.
Sky said it was investigating the issue, as more than 1,000 people had reported a problem on the DownDetector website by 8am, compared to a usual baseline of just seven.
Text messages had also been sent to customers to inform them of the issue, though no timeframe was given as to when it would be resolved.
A Sky spokesperson confirmed that the problem was fixed at 11.35am.
You may also want to watch:
They said: "We have now resolved the issues affecting some Sky Broadband and Talk customers in Norfolk and Suffolk. We're sorry for any inconvenience this may have caused."
- 1 Road closed due to accident after car reportedly flips on to its roof
- 2 Huge blast proof bunker with acre of land for sale by auction
- 3 Have 'murder hornets' been found in Norfolk?
- 4 Caroline Flack's mum to open 'grief café' in Norfolk
- 5 Person pulled from car as rain lashes region
- 6 Dad's heartache over daughter's suicide and his fight to help others
- 7 Rovers return? New landlords relaunch village pub with parties and Sunday lunches for dogs
- 8 Part of A47 closed due to crash
- 9 Police appeal for witnesses after pedestrian struck by car on A47
- 10 Club reopens after Covid cases among staff and customers