Relocated post office in Norwich set to open an extra 60 hours a week

Up to 61 more Post Office branches will move into WHSmith stores over the next year. Photo: Lewis St

Up to 61 more Post Office branches will move into WHSmith stores over the next year. Photo: Lewis Stickley/PA Wire - Credit: PA

The Post Office has promised a local branch will be open for an extra 60 hours a week when it moves into a convenience store a few doors from its current location.

The Post Office is proposing to relocate the Colman Road post office, in Eaton, from its current home in a branch of Boots to the nearby branch of McColls.

It said it would open as a modern open-plan 'local' style branch with significantly extended opening hours, and Post Office services would be delivered from two open-plan tills at the store's counter, and be provided throughout shop opening hours, from 6am to 10pm on Monday to Saturday, and 7am to 10pm on Sunday.

It said this represented an extra 60 hours and 30 minutes a week of Post Office service, including all–day Sunday and Saturday afternoon.

Judith Lubbock, who represents the area on Norwich City Council, said: 'It is a great relief that the Post Office has found alternative premises and that they are going to open longer.


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'The downside is that people do like the current people in the post office, who are very helpful.'

Fellow councillor James Wright said the longer opening hours would be particularly beneficial to people who had varied working hours.

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The majority of services offered at the current location will be available at the new site, with exceptions including on-demand travel insurance and Parcelforce Worldwide International parcels.

It comes weeks after some customers of the Castle Mall Post Office raised concerns about its proposed re-location from the shopping centre to WHSmith store on St Stephen's this summer.

In response, public affairs manager Laura Tarling said submissions to the consultation had been mixed, and the proposed new location would have enough queuing space.

A consultation on the Colman Road proposal runs until July 5. To give your views, post a letter to Freepost YOUR COMMENTS to Post Office Ltd, email comments@postoffice.co.uk, phone the Customer Helpline on 03457 22 33 44 or Textphone 03457 22 33 55, or fill in a questionaire at postofficeviews.co.uk with the branch code 079136.

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