Railway stations to be fitted with new information telephones
Rail passengers will be able to receive up to the minute train information thanks to new telephones being set up at a series of stations.
Abellio Greater Anglia is to install 24 new help points at railway stations across its network, offering passengers better access to train information and advice.
Stops across Norfolk and Suffolk due be fitted out with two of the new telephones at the end of this month are Hoveton and Wroxham, North Walsham and Oulton Broad North.
Abellio Greater Anglia's customer service director, Andrew Goodrum, said: 'The project will provide station users with direct access to help over the phone if they need assistance.
'The help points will also provide reassurance for passengers waiting at unstaffed stations, improving their sense of personal security as well as offering improved access to information.'
You may also want to watch:
The railway station help points connect to the National Rail Enquiries Service and can be used to find out information about train running, connections or onward transport options, including bus services or taxis.
In an emergency, messages from passengers can also be passed on.
- 1 Roads flooded on east coast after heavy rain
- 2 Machinery sale marks end of family's 100-year farming history
- 3 Two Norfolk villages named among most beautiful to visit in England
- 4 Man put hidden camera in bedroom to spy on wife
- 5 Driver taken to hospital after four-car crash on key road into Norwich
- 6 Robbers knock out boy, 14, and steal trainers from his feet
- 7 Man in critical condition after being stabbed in Thetford
- 8 Appeal for rescuers to come forward following Sea Palling incident
- 9 Hethersett high school sends pupils home after four coronavirus cases
- 10 Woman taken to hospital following crash on A146