Regular community forums, a new strategic plan and a revamped town council website could be on the way for Wymondham, following an investigation into the way the council runs.

A working group into Wymondham's Town Council's governance has produced a draft report with a list of 21 improvements the council could make to help it run more effectively and engage better with the public.

About 30 residents joined members of the working group to discuss the report at Robert Kett Primary School on Monday.

Key recommendations included: Developing a plan for the town, which could be a 'strategic document'; improving the atmosphere at council meetings, which were sometimes 'fractious' and 'antagonistic'; improving the council's website and social media outreach, and holding public forums on matters of local interest.

Wymondham resident Suzanne Nuri, who spoke at the meeting, said it had been constructive.

Mrs Nuri said: 'I think the community forums are a really good idea.

'There is a lack of information coming from the council.

'People don't really know what's going on and they can't really engage with the councillors at meetings because people are restricted to five minutes each to speak. I highlighted the need for the council to do social media, and that they should revamp their website to talk to people more and engage with different views.'

Neil Seach, Wymondham Access Group chairman, also said the meeting was positive. He said: 'We tried as a group to put the current contentious issues to one side and to look at the governance moving forward.

'We feel the recommendations - some of which are already being implemented - were fair, constructive and gives a direction for the council.'

Other recommendations from the report included; Addressing more relevant topics in the council's quarterly About Wymondham magazine, such as the future of King's Head Meadow's playscape and the introduction of double yellow lines; and ensuring public consultations are properly analysed and taken into account.

The working group was chaired by Leah Mickleborough from South Norfolk Council, and included five town councillors, the town clerk, community representatives and Poringland parish councillor David Hewer, who was there as a peer representative.

Town mayor Joe Mooney, who is also in the group, declined to comment on its findings when asked to for this report.

A final draft of the working group's report will be put to the council for adoption.

A copy of the working group's draft report is online at wymondhamtc.norfolkparishes.gov.uk