Promoters to pay back car park charges after Madness Blickling Estate gig
Madness gig goers have been offered a refund of their car parking charge after complaints following the event at the Blickling Estate, on Saturday night.
Some audience members complained of having to pay to park their cars at the estate, near Aylsham, and said that some people were allowed to take food and drinks in with them, while others could not.
Linda Matthews, of Ludham, said: 'We were shocked and extremely annoyed to see, when we were well within the grounds, that we were expected to pay �5 for parking. No mention had been made of this in any pre-concert information and was the first time we had been charged to park at a Blickling concert.'
Others were even more surprised to find that some tickets said no food and drink allowed, while others didn't, meaning some people were allowed in with items while others weren't.
Ian Flint, visitor experience manager at the Blickling Estate, said that the complaints were being taken very seriously and that the promoters, Envy Productions, had agreed to refund the �5 car parking fee.
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Mr Flint said: 'Blickling Estates deeply regret any confusion or upset caused by these difficulties and hope that they will not deter our visitors from returning to Blickling for next year's concert season.'
Dion Clements, spokesman for Envy Productions, said that is was deeply regrettable that the 'miscommuication' had taken place. He said that the Madness concert was never meant to be a picnic event and that charges were not intended for the car park.
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The concert was the final one in the estate's summer series. It is thought between 5-6,000 people attended.
To obtain the refund email email@example.com