Positive inspection report for Harleston Medical Practice

Harleston Medical Practice has been rated outstanding by the Care Quality Commission.

Harleston Medical Practice has been rated outstanding by the Care Quality Commission. - Credit: Sonya Duncan

Staff at Harleston Medical Practice are celebrating after it was rated as 'outstanding' following an inspection by the Care Quality Commission (CQC).

The practice is one of a couple of hundred medical centres that have received the top rating out of the 6,000 which have been inspected.

The report said the practice had 'quality and safety as its top priority', built 'positive relationships' and promoted 'good health'.

The inspection took place in April and the report has rated the practice as outstanding in safe services and services being led.

Effectiveness of services, caring and the practice's response to people's needs were rated as good. Overall the practice was rated as outstanding.

Peggy Phinn, chairman of Harleston Medical Practice's Patient Participation Group (PPG), said: 'As patients of the practice and members of the PPG, we are very proud to be part of this team, and, although this is a fabulous achievement for the surgery, we all know there is further work to do, which will be achieved by working together.'

The CQC inspector said the practice could improve on ensuring patient feedback continued to be monitored to identify further areas of improvement.

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