A lay-by caravan serving up burgers and bacon butties on the A140 has been given the worst possible food hygiene rating.
Snak Shak, which has become a familiar sight between Swainsthorpe and Newton Flotman, and is often seen flying a pirate flag, was given a zero rating after South Norfolk Council's food hygiene inspectors paid a visit on February 11.
The Food Hygiene Rating Scheme (FHRS) rates food businesses on their hygiene standards on a scale ranging from zero which means urgent improvement necessary to a top rating of five which is very good.
Inspectors who paid an unannounced visit to Snak Shak found serious failings including no documented food safety management system and an inadequate level of food hygiene awareness amongst staff.
They did not appear to understand the risk of cross contamination between raw and ready to eat food and were not wearing suitable and clean over-clothing. The wash hand basin was also found to not be in regular use.
A council spokesman said: 'If the owner of the business does not take the appropriate action to remedy the issues highlighted above and the current conditions continue to exist then the council will consider taking formal action under The Food Safety and Hygiene (England) Regulations 2013.'
Owner Janet Spragg, from Tivetshall St Mary, who has been operating the caravan for four years, said: 'I can't argue against an environmental health audit but it is as clean as I can get it.
'My fridges are all at the right temperatures, everything is bleached, all the material is sprayed and cleaned, but they were just not happy with the flooring that is down and the covering on the walls.
'If you buy a brand new trailer you will have the stainless steel all the way round but its just not possible with this it would probably be cheaper to buy a new one. But I said to them I don't earn enough on here to be able to do that.'
The tiny caravan, which offers up a menu of fry-ups, bacon, sausage and egg butties and home-made burgers, has a loyal clientele. It boasts a number of positive reviews on online ratings sites. One states: 'Friendly service. Can't fault the food I had. Price was excellent.'
Another adds: 'Delicious homemade burgers. Good range of food and snacks. Warm friendly service.'
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here