Pleasurewood Hills responds to “minor incident” after firefighters rescue man from rollercoaster
- Credit: Archant
A theme park has responded after firefighters were called to rescue a man from a rollercoaster after it stopped in the rain.
Sensors on the Wipeout rollercoaster at Pleasurewood Hills, near Lowestoft, suddenly halted the ride on Sunday, July 16.
One of the passengers, a man believed to be in his 40s, had to be rescued due to a pre-existing back and neck condition.
Kate Wood, of Pleasurewood Hills, said: 'There seems to have been a lot of 'fake news' around what happened – the truth is it was a minor incident.
'The sensors reacted exactly how they are meant to as to allow our technical team to investigate any safety issues.'
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Safety rigging and harnesses are in place on all rides to allow passengers to vacate the car in such incidents.
Mrs Wood said: 'The gentleman revealed that he had a pre-existing back and neck condition so we contacted emergency services as a precautionary measure.
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'We are tremendously proud of our technical team and our operations team. We couldn't have asked for a more textbook response - they were brilliant'.
Five fire crews, including the aerial ladder platform (ALP) from Great Yarmouth, took about 90 minutes to carry out the rescue operation. Mobile cutting machines were used to enable the patient to be taken away by stretcher.
Mrs Wood said: 'It's really important people acknowledge and remember if there is ever a potential fault the rides are designed to close down. This is the same for every theme park in the world,
'Safety is the most important thing to us and our record is exemplary. While we appreciate it may be an inconvenience when we temporarily shut down a ride it is in the interests of public safety.'
Wipeout is currently operating as usual and Mrs Wood reminded visitors to exercise caution before using some of the parks attractions.
'There are signs by all of our rides asking people with pre-existing back and neck conditions, those who are pregnant or those who don't meet the required height to not ride the rollercoasters'.
'Unfortunately the gentlemen did not disclose his condition to any of the staff.'