Mundesley residents revealed they have waited two years for a hole which appeared in the middle of their road to be repaired - and there is still no end in sight.
But the local authority insisted they are looking into it.
A sewer leak is believed to be behind the problem in Cromer Road at its junction with the High Street and Beach Road.
Anglian Water were contacted and said the problem was thought to be a sewer leak and work soon started.
But now, four months after it was first reported to Anglian water, the hole has re-appeared and the problem re-ignited.
Those who live in the village are frustrated that the problem still has not been fixed, and they don't know where to turn.
Kathryn Moore, who lives on High Street, said: 'I feel rather disappointed. We are asked to be helpful and responsible residents in reporting issues and progress via FixMyStreet but no-one seems to really take responsibility for a thread whether it be Parish Council, District Council or County Council.
'Whilst I appreciate money is tight, all I ask is a response with an action plan and timescale so I and other residents don't feel that we are just shouting at the wind.'
Jan Bishop, owner of the Corner House café that sits on the junction, said: 'I feel quite nervous about my building, it's an old building and isn't on foundations. Every time a car goes over the hole, the street rumbles and I'm sure I've got new cracks appearing.
'I feel frustration that no-one is taking it seriously, we sit here and say 'Okay, what do we do now?'.'
Those in Mundesley are concerned that due to the freezing temperatures at the moment it could cause a car accident, especially as it is on the bus route.
A spokesman for Norfolk County Council said: 'We are happy to liaise further with Anglian Water to consider if this is a utility issue or if it could be an underground spring linked with recent heavy rainfall.'
After carrying out water tests, Anglian Water initially told residents the problem does not lie with them.
They have since commented and said: 'Investigations into the leak on Cromer Road, Mundesley are on-going. Our engineers haven't located any leaks from Anglian Water owned pipework nearby and have extended the area they are investigating.'
They want to reassure customers and residents that it is not related to a nearby sewer.
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