Olive House care home in Newton Flotman celebrates ‘good’ rating from the the Care Quality Commission
- Credit: Eastern Daily Press � 2016
A Newton Flotman care home is celebrating a 'good' rating from the Care Quality Commission (CQC).
The positive result comes after Olive House, which is part of the Healthcare Homes group, was inspected in March.
The CQC's report states: 'Staff were thoughtful and delivered individualised care. They organised a candlelit meal for one person and their spouse who was invited to this at the home, which made them feel special. One staff member said: 'I treat the people like I would treat my own parents'.'
Lesley Eastoll, Olive House's manager, said: 'The whole team at Olive House are extremely pleased to have received this positive grading.
'Feedback such as this is so important in ensuring that we are providing care of the highest possible standard for our residents.
'Our priority at all time is to ensure they are happy, healthy and comfortable and it is wonderful to see that this is the case from the feedback they give us.'