Norwich garden centre apologises after technical issues at new restaurant

The new restaurant at Notcutts Garden Centre. Picture: ANTONY KELLY

The new restaurant at Notcutts Garden Centre. Picture: ANTONY KELLY - Credit: Archant

A garden centre has apologised to customers after it suffered problems at its new multi-million pound restaurant.

Notcutts Garden Centre in Norwich opened the new facility to visitors last week but, according to the company, high demand over the weekend caused issues which led to the restaurant only offering drinks and cakes while they were fixed.

Notcutts' general manager Richard Greenacre said: 'Whilst we were thrilled to welcome so many visitors, there have been numerous technical setbacks, including an unexpected power cut and significant equipment issues impacting on our offering. Our new restaurant team worked incredibly hard but we do recognise that some customers did not receive the service they deserved.

'Over the next few days we will be offering just coffee and cakes while we work to resolve the issues. We will be providing our full menu again as soon as we can.

'We'd like to thank our customers for their cooperation and support over what has been a challenging time and we hope to see them again soon.'

Have you been affected by the issues? Email

Most Read

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter