Nathan Clark's journey began with offering a helping hand to a single guide dog owner and ended with him pushing training for police officers from forces across the county.
The Police Chief Inspector was awarded the Collaboration Award at the Guide Dogs Annual Awards 2015 in celebration of his hard work.
The 44-year-old helped Bernie Reddington, who was too scared to set foot in the city centre after her guide dog was attacked, regain her confidence.
Going a step further, Chf Insp Clark became the driving force behind revolutionizing how Norwich officers handled reports of guide dogs being attacked and ensured wider awareness training was put in place for officers throughout the region.
He said: 'When I walked around town with Bernie, it was lovely to see some good, old-fashioned police community work having such a positive effect. I could tell that it was really empowering for Bernie. That's what it's all about for us.
'But it's been nice that what started out as helping one guide dog owner developed into me being able to help guide dog owners across Norwich and Norfolk.'
Comedian and TV presenter Dave Spikey, presented the award at the annual ceremony at London Hilton on Park Lane on Wednesday, in partnership with Royal Canin.
David Spikey said: 'Tonight I have been moved and inspired by the amazing Guide Dogs Annual Awards finalists.
'It has been an honour to share this celebration with the award finalists and is a testament to the life-changing work of the charity, Guide Dogs.'
- If you have a story about someone winning an award or going the extra mile for charity, email jemma.walker@archant.co.uk
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