Norwich ambulance call handler shortlisted for award

East of England Ambulance Service.
Picture: James Bass

East of England Ambulance Service. Picture: James Bass - Credit: Eastern Daily Press � 2011

A call handler based in Norwich from the region's ambulance service have been shortlisted for a national award .

Liam Harcourt, who works for East of England Ambulance Service NHS Trust (EEAST), made the final cut for the International Academy of Emergency Dispatch (IAED) awards' UK Dispatcher of the Year.

The award identifies and recognises individuals who have made the most significant contributions to further values and the mission of the academy through personal action.

The call Mr Harcourt was nominated for concerned a person who was considering suicide. Also nominated were Emma Farkas, based in Chelmsford, and Jaymie-Lee Morgan, from Bedford.

Chief Executive Robert Morton said: 'Congratulations for being shortlisted for this prestigious award. It is truly impressive given the enormity of the challenges faced daily.'


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