North Norfolk District Council set to explore alternative services following concerns about Citizens Advice Bureau in North Walsham

MONEY-Brokers-074332

- Credit: PA

Concerns about the Citizens Advice Bureau (CAB) in north Norfolk could see other organisations invited to offer services instead.

North Norfolk District Council (NNDC) gives Norfolk CAB £51,310 and Mid-Norfolk CAB £15,405 every year to provide its residents with free support and advice.

But the council wants to check that it's getting value for money for its cash, following criticism of Norfolk CAB.

At tomorrow's NNDC cabinet meeting, members are set to recommend looking at both the need for services and commissioning help and advice from a range of organisations, which could include the CAB.

The former Citizens Advice North Norfolk was controversially merged with Norfolk CAB in November 2012.


You may also want to watch:


As a result, a number of volunteers left the charity and some formed a Citizens' Watch group which claims clients in North Walsham are not given enough time and are often referred to Norwich for advice.

'We are making a quite significant financial contribution to this organisation and we need to make sure that it is benefiting people within north Norfolk,' said council chief executive Sheila Oxtoby.

Most Read

No-one from Norfolk CAB was available for comment.

? What do you think? Write to EDP Letters, Prospect House, Rouen Road, Norwich NR1 1RE or email EDPLetters@archant.co.uk

Become a Supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Become a Supporter
Comments powered by Disqus